All of our bedding support products have been tested for durability, so we know they can last. We also know that nothing is perfect all the time, and that's why our bed frames, bed rails, and other bedding support products are covered by a limited lifetime warranty. If a bedding support product you buy from us breaks as a result of defective material or workmanship, we will replace it at no cost to you, or give you a full refund of your original purchase price (less applicable tax), at our option. Product used in commercial type settings, such as but not limited to dormitories, hotels and rentals are only warranted to the original purchaser against defects in material and workmanship for up to ninety (90) days from the date of purchase. This is good for as long as you own the product. Just contact us with your proof of purchase and we'll make sure you get a replacement or refund as quickly as possible. Any refunds will be in the form of the original payment.
The warranty does not cover any reimbursement of labor costs and does not apply to any product which has been altered or subjected to misuse, negligence, or accident. To make a claim under this warranty, contact us at warranty@rizebeds.com to exchange information as to the claimed defect, to provide us with your original purchase receipt (which receipt is required to make a warranty claim), and to coordinate the return of defective product, product replacement or refund. Do not return any product to us without our prior authorization.
We make no other warranties. ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED WHERE ALLOWED BY LAW. Some states do not allow disclaimers of implied warranties, so the above limitation may not apply to you.
WE ARE NOT RESPONSIBLE FOR ANY OF YOUR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow limitations on incidental or consequential damages, so the above limitation may not apply to you.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE OR COUNTRY TO COUNTRY.
