About Us
BedPlanet.com Guarantees
101 Night Love your Mattress Guarantee
Choosing the right mattress is an important decision. That is why we include the 101 Night “Love Your Mattress” Guarantee with every Optimum and Hybrid mattress purchase. Give your body 30 nights to adjust to the comfort level and support of your new mattress, after 30 nights you have up until the 101st day from the original delivery date to take advantage of this service. This is a one-time courtesy service that allows you to exchange your mattress for another of equal or greater value for a one-time service fee $129. If you exchange for a higher priced mattress the difference in price will need to be paid before shipment.
110% Price Match Guarantee
We are so confident in our prices, that if you find a product we sell advertised at a lower price somewhere else give us a call or email us with the information and we will beat it by 110% of the difference. This guarantee does not apply to open box, display merchandise, special purchases, promo offers, used, damaged or returned products. Our Price Match applies to any competitors final price including any local and state sales tax as well as any delivery or miscellaneous charges. Qualifying decisions on our price match guarantee rest solely with BedPlanet.Com. Luraco, Ohco, D.core, Panasonic, Positive Posture & Bodyfriend Massage Chairs are eligible to be price matched, but not beat by 10% of the difference.
30-Day Lowest Price Guarantee
One of the common areas for concern that we hear from customers who buy around the holiday season is, "Is this product slated to go on sale for for Black Friday or Cyber Monday?" At BedPlanet.Com, we strive to bring the lowest prices to our customers all the time. We acknowledge the hesitation one has while purchasing a massage chair during the holiday pre-season, which is why we created the 30-day worry-free guarantee. Buy today and lock in any future savings that may occur if the chair is to go on promotion, or if you find a lower advertised price after purchasing. This guarantee applies to items that are in stock, not a discontinued product and not sold by a membership warehouse.
BedPlanet.Com
3025 E Post Rd
Las Vegas, NV 89120
Anytime you call BedPlanet.Com you will speak to a real person who will work hard to answer all your questions so that you can make a more informed purchasing decision. We are firm believers in one on one customer service so you get the time and service that you are looking for.
Our Guarantees
- Free Shipping to anywhere in the Continental United States
- No Sales Tax (Exclusions apply to Nevada customers)
- 30-Day Guarantee to ensure you made the right purchase
- Personalized Service in every communication with our staff
