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FAQ (Frequently Asked Questions)

What is your shipping policy?

BedPlanet.Com offers Free Shipping on all orders to the continental U.S. Free through the front door delivery is included with all mattress purchases and free curbside delivery is included in all furniture purchases as well as all bedding, pillows, and mattress accessories. Select models include Free White Glove Delivery with In-Home Setup. See product detail pages for more information. For more information about our shipping, see Shipping & Delivery.

When will my order arrive?

Can I return an item if I'm dissatisfied?

Can I change or cancel my order?

What is the 101 Night Mattress Guarantee?

What is the Tempur-Pedic 90 Night Trial?

Do You Offer Financing?

What are Floor Models?