Bedplanet Alex Adjustable Base with Headboard
Free Curbside Shipping: 2 Weeks
White Glove Delivery: 3 Weeks
White Glove Delivery + Removal: 3 Weeks
Bedplanet Alex Adjustable Base with Headboard
Warranty Options
Bedplanet
FREE Manufacturer’s Warranty
10 YEAR LIMITED WARRANTY
FULL 1-YEAR WARRANTY
The Adjustable Base is warranted against defects in materials or workmanship for a period of one year from the date of purchase to the original purchaser. During the first year, manufacturer will repair or replace, at no cost to the original purchaser, any defective part. This includes all authorized labor and transportation costs incurred with the repair or replacement of any parts found to be defective.
2 YEAR MOTOR WARRANTY
The Adjustable Base has a two year, full replacement warranty, parts, labor and transportation; on the motor should the motor(s) fail during the first two years of this warranty from the original purchase date.
5 YEAR WARRANTY
During year 2 through year 5, from the original purchase date, manufacturer will replace any bed part, to the original purchaser, found to be defective. The part must be returned within fourteen (14) days of receipt of the replacement part(s) or purchaser may be subject to charges for said part(s) to include, but not limited to freight charges. Liability of manufacturer is limited to the replacement of the defective part or parts ONLY with purchaser responsible for all service, installation and transportation costs of said part(s).
10 YEAR LIMITED WARRANTY
During year 6 through year 10 from the original purchase date, manufacturer will replace, per the terms and conditions set forth in this paragraph, any bed part found to be defective. Purchaser shall pay 1/180 of the current replacement cost of the defective part multiplied by the number of months, after the fifth (5th) year, from the original purchase date. This warranty applies only to replacement part(s). Purchaser may be subject to charges for said part(s) to include, but not limited to, freight charges. Liability of manufacturer shall be limited to the replacement of the defective part(s) only with purchaser responsible for all service, installation and freight costs of said part(s).
ADDITIONAL TERMS AND CONDITIONS
Warranty does not include reimbursement for inconvenience, removal, installation, set up, loss of use, shipping, or any other costs or expenses not expressly covered in this warranty.
This warranty does not apply:
- To damage resulting from misuse or abuse caused by the purchaser.
- To damage caused by the repairs or parts replacement by an authorized person.
- If the Adjustable Base has been mishandled (including during shipping), subject to physical abuse or an improper power supply, or otherwise operated in a manner inconsistent with procedures outlined in the owner manual and warranty.
- To damage to mattresses, bedding, cables, electrical cords, or accessories supplied by dealers.
- To modification of the Adjustable Base without prior written consent by manufacturer.
- To costs for unauthorized service calls for the purpose of educating the consumer about the Adjustable Base or locating properly functioning power outlets.
- If the recommended weight restrictions are exceeded.
- If used in any environment or a commercial setting for which it was not intended. Some states do not allow the exclusion of incidental or consequential damages; therefore the above limitation or exclusion may not apply. This warranty gives the purchaser specific legal rights. The Purchaser may have the other rights, which may vary from state to state. This warranty is valid in the 48 continuous states.
WORKING WEIGHT LIMITS
Although your Adjustable Base has been rigorously tested within the recommended limits in this publication, to maintain the highest quality standards, exceeding the recommended weight limits may void your warranty. The recommended weight restriction is 750lbs, and is calculated to include the weight of the mattress.
Bedplanet Staff Approved
Guardian 10 Year Extended Warranty - $149.99
Sleep easy tonight with our adjustable bed protection program. Our extended warranty protection plan for your adjustable base will allow you to rest a little easier, by providing peace of mind and protection against failure or breakage of your adjustable base for the next 10 years.
Extended Warranty Coverage
- Failure of electrical components including wiring, motors, and remote control devices.
- Breakage of mechanisms
- Breakage of steel frames
- Breakage of welds
- Stains on adjustable base upholstery
Coverage is provided with in-home service and includes parts & labor. To receive service, simply contact us at 888.996.9890 within 30 days of the occurrence. You will need your original sales receipt and your warranty plan number. See warranty contract for complete details.
