Pillow Cube Sidesleeper Hybrid Mattress
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Pillow Cube™ Mattress Warranty
Side Sleeper Hybrid Mattress Warranty
The Pillow Cube Side Sleeper Hybrid Mattress is an American-made product that is constructed with the highest quality materials and workmanship. As the owner (“Owner,” you), your new Pillow Cube Side Sleeper Hybrid Mattress is covered by this industry-leading 25-year warranty (Warranty). If your mattress has a defect while covered under this Warranty, Pillow Cube (“Pillow Cube,” we, us) will repair or replace the mattress according to the terms of this Warranty.
Pillow Cube mattresses are designed for use on a firm, solid-surface or adjustable bed base (or other similar mattress supports). This Warranty is contingent and normal use and handling of the mattress consistent with tests conducted on mattresses in use with acceptable mattress supports.
This limited Warranty provides you, as the original mattress purchaser, specific legal rights. You may have additional rights, depending on the state in which you live and where you purchased the mattress.
Please contact Pillow Cube directly for all questions and issues related to this limited Warranty. Do not contact the retail store or dealer where you purchased your Pillow Cube mattress. Any potential issues, questions, or requests directed to retail stores, dealers, or other parties are not covered by the limited Warranty. They are not authorized to take any action under this limited Warranty, and we are not responsible for any delays or related consequences due to communications directed to any party other than Pillow Cube.
This Warranty is limited in scope and covers only the following defects:
Any visible sagging and lasting indentation (body impression) greater than two inches in depth, which are not a result of a sag in the foundational mattress support (e.g., box springs, platform, etc.).
Any material physical flaw in the mattress that manifests as a split or crack in the latex or memory foam material, provided that the physical flaw is only material if it exceeds 2 inches in length, negatively impacts proper use of the mattress, and is not caused by improper use or handling of the mattress.
This limited Warranty covers only the mattress and does not cover any bedding or accessories. This limited Warranty does not cover any change in the “feel” of the mattress. Other than as stated above, this limited Warranty does not cover any change in the recovery or rebound characteristics of the material, neither of which affect the performance or pressure-relieving qualities of the mattress. This limited Warranty does not cover any changes in the cooling or other temperature properties of the mattress, which may decrease over time with use and exposure to the environment.